Privacy Policy
Introduction
Monicka Fashions ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.monickafashions.com and make purchases from our online store.
Last Updated: January 17, 2026
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, password
- Billing & Shipping Information: Full name, address, city, state, postal code, country
- Payment Information: Credit/debit card details, UPI information (processed securely through payment gateways)
- Communication Data: Messages, reviews, feedback, and customer service interactions
- Profile Information: Preferences, wishlist items, order history
Automatically Collected Information
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, click patterns, referral sources
- Location Data: General geographic location based on IP address
- Cookies & Tracking: Website preferences, shopping cart contents, session data
How We Use Your Information
Order Processing & Fulfillment
- Process and fulfill your orders
- Send order confirmations and updates
- Arrange shipping and delivery
- Handle returns and exchanges
Customer Service & Support
- Respond to inquiries and requests
- Provide technical support
- Resolve disputes and issues
- Improve our services
Marketing & Communications
- Send promotional emails (with consent)
- Notify about new products and sales
- Personalize shopping experience
- Conduct surveys and research
Legal & Security
- Comply with legal obligations
- Prevent fraud and abuse
- Protect our rights and property
- Maintain website security
Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
| Category | Purpose | Data Shared | Safeguards |
|---|---|---|---|
| Payment Processors | Process payments securely | Payment details, order amount | PCI DSS compliance, encryption |
| Shipping Partners | Deliver your orders | Name, address, phone, order details | Contractual data protection |
| Service Providers | Website hosting, analytics | Usage data, technical information | Data processing agreements |
| Legal Authorities | Comply with legal requirements | As required by law | Legal process verification |
Data Security
We implement appropriate security measures to protect your personal information:
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Secure payment processing (PCI DSS)
- • Regular security audits and updates
- • Firewall protection and monitoring
- • Encrypted data storage
Administrative Safeguards
- • Limited access to personal data
- • Employee training on data protection
- • Regular access reviews and audits
- • Incident response procedures
- • Vendor security assessments
Your Privacy Rights
You have the following rights regarding your personal information:
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
| Cookie Type | Purpose | Duration | Control |
|---|---|---|---|
| Essential | Website functionality, security, shopping cart | Session/1 year | Required for operation |
| Analytics | Usage statistics, performance monitoring | 2 years | Can be disabled |
| Marketing | Personalized ads, social media integration | 1 year | Opt-out available |
| Preferences | Language, currency, display settings | 1 year | Can be cleared |
Data Retention
We retain your personal information for different periods based on the purpose:
- Account Data: Until account deletion or 3 years of inactivity
- Order Information: 7 years for tax and legal compliance
- Marketing Data: Until you opt-out or 2 years of inactivity
- Support Communications: 3 years after resolution
- Analytics Data: Anonymized after 2 years
Children's Privacy
Age Restriction
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes and codes of conduct
- Binding corporate rules
Changes to Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Notify you via email for material changes
- Provide notice on our website
Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Information
Data Protection Officer / Privacy Team
Company: Monicka Fashions
Email: monickafashions@gmail.com
Phone: +91 70108 60889
Address:
Convent Rd, Mittapudur, Salem, Tamil Nadu, INDIA - 636 016
Privacy Inquiries: For privacy-related questions or to exercise your rights, please email us with "Privacy Request" in the subject line.
This Privacy Policy is effective as of January 17, 2026 and applies to all information collected by Monicka Fashions through our website and services. By using our website, you consent to the collection and use of information as described in this policy.
